A Trust Rating is a number associated with every buyer and seller used to help resolve trade disputes. 

In line with our commitment to secure and responsible trading, if you've never used our service before, your Trust Rating will start low and increase over time. 

What factors impact your Trust Rating?

Your Trust Rating is dependent on a number of factors, some of which include: 

  • Completing KYC 
  • Phone verification
  • Email verification
  • Number of transactions
  • Number of disputes 
  • Educational quizzes

Our trust rating is designed to be transparent and so Buyers and Sellers can see the rating of those they trade with. 

Where can I see my Trust Rating? 

Your Trust Rating can be seen on your Home Page.

What's next?

Why do I need to complete KYC?
How do I report Bad Card?
AML / KYC Policy

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