Important! For an extra layer of protection and speed in trade disputes we highly recommend you screen-record your trades, see article: redeeem.com/loom
How to report a bad card:
- Open your offer review page
- Request a refund on your card by clicking "Card Issue"
- Enter a piece of evidence (video or screenshot)
Offer review page showing "Card Issue" button
If you've submitted the refund request during the escrow period, you can relax. The Seller has 4 hours to review the evidence and open a dispute or allow the refund.